Heatray is a range of energy-efficient electric and gas-fired (NG/LPG) radiant heating products by Celmec, Australia’s trusted climate control specialists. Heatray products are engineered to deliver the warmth you want, indoors and outdoors undercover, with advanced technology, flexible installation options, and streamlined design.

Heatray products use radiant energy, which heats people and objects directly. The feel of radiant heat is similar to heat from the sun. It’s an evenly distributed, soft warmth absorbed by all exposed surfaces – but without the dangers of ultraviolet exposure.

What’s the difference between radiant and warm air heating?

Radiant heating directly transfers energy to warm people, making it the most efficient form of energy use. This leads to a cleaner environment, less waste, and lower running costs.

Unlike conventional systems that blow warm air, which can cause uncomfortable draughts and rise away from where it’s needed, radiant heat stays focused and effective. We believe it’s the most practical solution for heating highly ventilated and outdoor spaces.

The Heatray range includes low, medium, and high-intensity heating solutions. These can be seamlessly integrated with both new and existing structures, making them suitable for indoor and outdoor spaces.

Heatray heaters are designed to suit a variety of specific applications:

Low-intensity, non-glowing heaters: Ideal for close-proximity mounting in well-protected areas from cold draughts.

Medium-intensity, low-glare heaters: Suitable for medium-mounting heights and reasonably well-protected areas.

High-intensity, glowing heaters: Best for medium to high-mounting heights in poorly protected areas.

Choosing the right heater depends on several factors, including exposure to cold draughts, indoor or outdoor installation, ceiling or roof height, level of activity, access to electricity or gas supply, and power availability. 

You should also consider whether your preference for glowing or non-glowing radiant heat suits your application best. 

For more information, we recommend referring to the comparison table on each product page or downloading our product brochures. 

Remember, you can always contact our friendly team for advice. Please call (03) 8552 8200 or email info@heatray.com.au

Heatray’s product range offers both electric and gas options:

Electric radiant heaters: Suitable for any fully protected indoor or outdoor environment, electric heaters produce no CO2 emissions. Before installation, it's essential to confirm that you will have a sufficient power supply.

Gas radiant heaters: Generally of higher capacity than electric heaters, gas options are designed for larger spaces and higher installations. Gas-fired radiant heaters are suitable only for highly ventilated or outdoor spaces; otherwise, they must be flued to the outside. An adequate gas supply (NG or LPG) is also required.

Heatray products come in various designs, sizes, capacities, and mounting options, so there’s bound to be a solution to suit your space.

Mounting options: these include surface or recessed ceiling mounting, wall mounting, roof suspension, and portable units. Remember, these are all subject to minimum clearances from flammable materials.

Heated umbrellas: our commercial-grade structural umbrella systems are designed to accommodate specific Heatray heaters. 

Most Heatray electric heaters are supplied with a 1.8m power cord and a 3-pin plug. You’ll need a power point, which a licensed electrician must install.

For multiple heaters, a licensed electrician must install and hardwire separate power points.

For gas units, a licensed electrician and a licensed gas fitter are required to complete the installation.

Yes. Celmec provides a manufacturer’s warranty to the original purchaser of Heatray products, covering defects in materials and workmanship. This warranty is valid for twelve (12) months after the goods are dispatched from our warehouse. For more details, please refer to our warranty terms.

For all parts, please contact our team at (03) 8552 8200 or email us at info@heatray.com.au

All pricing is in AUD and includes GST.

We typically despatch in-stock items within 3 business days (excluding public holidays). Out-of-stock, custom, or special orders may have a lead time of 6 to 12 weeks.

Once your order has been dispatched, you’ll receive an email with a copy of your invoice and tracking information. Simply follow the instructions in the email to track your order.

Please inspect your purchase immediately upon receipt. If your item is defective or damaged in transit, contact us at info@heatray.com.au. We will work with you to resolve the issue.

Yes, we do. You’ll find Heatray products heating protected outdoor and undercover spaces across Australia in commercial and residential settings. 

We may not be able to deliver certain items door-to-door in some regional or remote areas. For delivery to remote areas, please contact info@heatray.com.au for a quote and any special requirements.

Absolutely. When purchasing online, you can choose to collect your order from the Celmec warehouse during business hours Monday to Friday. Our address is 19 Simpson Street, Moorabbin, Victoria. 

Simply select the “Collect” option at checkout. After completing your payment, you will receive an email confirmation. We will send another email within three business days when your order is ready for collection. When picking up your order, please provide a copy of your email or order confirmation and a photo ID.